Privacy Policy

Introduction

alphacrysentium.com ("we," "our," or "us") operates the website located at www.alphacrysentium.com and provides professional home organization services in the greater Tokyo area. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

By accessing our website or engaging our services, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access the site or use our services.

Information We Collect

Personal Information You Provide

We may collect personally identifiable information that you voluntarily provide when you:

• Fill out our contact form or consultation booking form
• Complete the Space Assessment tool
• Subscribe to our newsletter or guides
• Upload photos of your spaces for preliminary review
• Communicate with us via email, phone, or messaging platforms

This information may include your name, email address, phone number, mailing address, preferred service dates, photos of your living spaces, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To schedule and deliver our organization services
• To generate personalized service recommendations through our Space Assessment
• To send you service updates, confirmations, and follow-up communications
• To improve our website, services, and user experience
• To send marketing communications with your consent, which you may opt out of at any time
• To comply with legal obligations and protect our rights

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website.

We use the following types of cookies:

• Essential Cookies: Required for basic website functionality, such as remembering your cookie consent preference.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your Space Assessment progress.

You may choose to disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering services, subject to confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Photos uploaded through our Space Assessment are retained for a maximum of 30 days after your consultation, after which they are permanently deleted.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to withdraw consent for marketing communications
• The right to data portability

To exercise any of these rights, please contact us at info@alphacrysentium.com.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at info@alphacrysentium.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

alphacrysentium.com
123 Main Street, Setagaya-ku, Tokyo 154-0001, Japan
Email: info@alphacrysentium.com
Phone: 555-012-3456